Incident reporting
It is important that incidents are reported. If you have been involved in an accident or noticed shortcomings in procedures relating to the working environment, safety, the environment, IT security or the handling of personal data, you must report the incident. This webpage contains information about incident reporting at the university.
The term incident can be interpreted in several different ways. A common description is that it refers to an undesirable event that has had or may have negative consequences. In some cases, vulnerabilities that have not yet caused any consequences are also included. Other terms often used to describe incidents include problems, deviations, near misses and damage.
- In an emergency, call 112
- Security guards at the Frescati or Albano campuses: 08-16 42 00
- Backup number in case of telephone malfunction: 08-15 42 00
Crisis and incident management
An incident is an event that disrupts normal operations, such as an IT breach, an accident, or theft. Incidents can vary in severity, but they always require attention to minimise damage and restore security. It is crucial that we report incidents, accidents, and near-misses in order to identify patterns, address security flaws, and prevent harm.
A crisis is a more serious event that threatens our operations and requires swift action to protect people, assets, and the university's reputation. In the event of a crisis, the university's local and/or central crisis management team is activated. This is outlined in the university's crisis plan.
Information security
It is important that you report IT incidents, personal data incidents and other matters relating to information security incidents as soon as possible.
Report information security incidents (information in Swedish)
Your case will then be handled by the information security function.
Report environmental deviations and submitting improvement suggestions
An environmental deviation is an event or condition that violates environmental legislation, local rules and procedures, or an environmental management system, and that has caused or risks causing negative environmental impact. Examples include chemical spills, incorrect energy use, unnecessary transport, or poor waste management.
Reporting environmental deviations and submitting improvement suggestions
Your case is handled by the central environment function.
Theft or security observations
It is important that you report thefts and security observations in order to identify both positive security measures and potential risks.
Your case is handled by the security team.