New email login from 15 October

Because Microsoft is introducing new features in Outlook, the university needs to update the login method for email. This means that the login process in your email client will look slightly different. The new login will be activated on 15 October. If you use Outlook for Mac, please note that the application will also have a new look from 31 October.

Please note that both of these changes are introduced by Microsoft and are not controlled by IT Services. Different login windows may appear depending on your computer type and Outlook version, and the change may also affect other email applications besides Outlook. Mobile phones may be affected as well.

Further down the page, you can see examples of the various dialogue boxes that may appear.

If you experience any issues, you can always use webmail at https://mail.su.se

If you have any questions, please contact IT Support via Serviceportalen, as usual.